Customer Testimonials

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Google Jun 15, 2026

We were traveling from E Texas back home to SW Colorado. After a serious and dangerous night of car trouble on the interstate, we drug suitcases and bags into the dealership looking for help. We received the best customer service we have ever received. Jose Ruiz met us at the door and got us right into the vehicle we were looking for. It didn't take long to establish an out the door price and we then met with Will Clowe in Finance. This is where things got even better. We went over warranties offered by Honda, which are great, ... Read More

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Google Jun 1, 2026

I cannot say enough great things about Michael Grady at Honda!! He was absolutely amazing from start to finish! 😊 He was so friendly, kind, and easy to talk to, which made the whole experience so much less stressful and actually enjoyable. Michael took the time to answer all of my questions, explain everything clearly, and make sure I felt comfortable every step of the way. He went above and beyond to help me and never made me feel rushed or pressured. His positive attitude and genuine care for his customers really shine through! If you’re looking for someone who ... Read More

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Google May 21, 2026

10/10 get with Tim Flores asap!

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Google May 19, 2026

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Google May 19, 2026

Great service

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Google May 1, 2026

The Brown Honda dealership in Amarillo is amazing. Not only did they make the process of buying a truck easy, they made it fun! It was such a nice change of pace to the dealerships in Lubbock. In Lubbock, the salesman tried to guilt us into financing against what we were wanting to do by telling us "Please, I have a family to feed". So taking our business to Amarillo was the best decision we could have ever made. Chris Pointer took great care of us. He knew what we wanted and was able to draw up all ... Read More

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Google Apr 25, 2026

Lovely staff, we are always well taken care of here. Shout out to Chris Pointer, who sold us the vehicle and to the guys in the service department. Wonderful job!

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Google Apr 23, 2026

Addison Banner was very attentive to our every need and question while buying a car. She got us in for a test drive and made the same day buying process seamless. We will always consider buying with her first! Thank you Addison!!

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Google Apr 18, 2026

Roberto Mendez a great guy help us get in a vw and done everything to get us in it

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Google Apr 18, 2026

Roberto Mendez went above and beyond to get us approved.

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Google Apr 13, 2026

Here at Brown Honda, salesperson Michael Grady ensured that everything included in our vehicle transaction went quickly and smoothly. His knowledge of the different models and offerings allowed him to easily answer all questions with ease. He was personable and welcoming and that made for a very pleasant interaction and deal. Our new Pilot is incredible and we are looking forward to enjoying it. Also, the individual in finance that we met and completed the deal with is named John Thurlow. What a veteran he is in terms of all things finance. Any questions were answered with precision and he ... Read More

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DealerRater Apr 12, 2026

Here at Brown Honda, salesperson Michael Grady ensured that everything included in our vehicle transaction went quickly and smoothly. His knowledge of the different models and offerings allowed him to easily answer all questions with ease. He was personable and welcoming and that made for a very pleasant interaction and deal. Our new Pilot is incredible and we are looking forward to enjoying it. Also, the individual in finance that we met and completed the deal with is named John Thurlow. What a veteran he is in terms of all things finance. Any questions were answered with precision and he ... Read More

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Google Apr 7, 2026

I purchased a new car recently with the help of Michael Grady, Jonathan, and Andrew Michael Kevin Clowe! I definitely recommend this location they all are very helpful and overall the best Michael exceeded my expectations!

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Google Apr 4, 2026

I got my car almost a month ago and my buying experience was amazing! My salesman Jose was extremely nice and made the process amazing! Love my car so much! Thank you Brown Honda!

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Google Mar 27, 2026

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Google Mar 26, 2026

Amazing person. Warm heart. Tries to do the best for you even when your situation isn’t the best. 10/10 would recommend to everyone

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Google Mar 5, 2026

Roberto was amazing! helped us so much.

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Google Mar 3, 2026

Had a great experience. Michael was upfront, honest, and answered all the questions I had. I never felt pressured into anything I didn't want, and the buying process was smooth and quick.

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Google Mar 2, 2026

I Bought a car from Brown Honda. The experience was great! Judd Holler did an excellent job of finding us a great deal on vehicle.

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Google Feb 9, 2026

Awesome and friendly experience. Went in not expecting to qualify for much and walked away with a brand new car thanks to Judd and Andrew!!! Highly recommend checking them out.

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Google Feb 4, 2026

We had a great experience purchasing a used car at Brown Honda in Amarillo. Our salesman, Ethan, was incredibly kind, patient, and helpful throughout the entire process. We came back over several days to test drive different used cars, and he never made us feel rushed or pressured. The buying process was smooth and flawless, and the finance manager was informative and respectful—even when we chose to use our credit union. Overall, it was a positive, stress-free experience, and we look forward to doing business with Ethan at Brown Honda again in the future.

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Google Feb 3, 2026

Robert was very kind and invested in trying to get me my Lexus at the most affordable price. He was just as excited as I was when I got approved! Will recommend him to everyone!

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Google Feb 2, 2026

Coming from Athens, GA to California I had a bit of a battery issue right outside of OKC toward Amarillo. Stephanie got me in and out in a little less than an hour without an appointment for a battery and a tire rotation. Super efficient and kind! Oh they also had a nice waiting room that my cats and I could hang out at in the meantime haha.

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Google Jan 29, 2026

Quick and good

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Google Jan 28, 2026

Sending a heartfelt thank you to Brandie Stewart and the Services team at Brown Honda. My son was traveling from New Mexico to Dallas when his Honda Pilot broke down and had to have his car towed into the Service department at Brown. Brandie was incredibly friendly and helpful to my son who knows nothing about cars and the Service team was able to get the Pilot repaired and back on the road in less than 24 hours. So grateful to the Brown staff (especially Brandie) and will be recommending the dealership to any friends or family looking for the reliability ... Read More

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Google Jan 27, 2026

Roberto was very helpful and honest with me and got me in the car I needed.

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Google Jan 27, 2026

PCS’d into Cannon AFB and needed a ride fast. The dealership went above and beyond—Judd personally picked me up since I didn’t have a second driver. I ended up leasing a new Honda, and Will was great about clearly explaining the lease and financing side without any pressure. Overall, the entire team was friendly and welcoming. Really smooth experience during a stressful move. Highly recommend.

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Google Jan 22, 2026

I had the absolute best buying experience at Brown Honda. Chris Redden went above and beyond and got me the perfect used car. If I could give Chris Redden and Brown Honda 10 stars, I definitely would.

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Google Jan 19, 2026

Great experience

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Google Jan 17, 2026

Jud was so great! I mean, Oh. My. Gosh. He sold the hell outta that car! What a guy! Wife and I went in to look at a minivan for the fam-damily and he got us fixed up right! Need a car? Go see Jud at Brown Honda. OMG, he can sell those cars!

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Google Jan 17, 2026

Had an amazing experience with Roberto! Very kind and professional. Walked in just wanting to browse and went home with a new car and all within my budget! Never felt pressured and overall great experience from Robert to Will in finance, I couldn’t be happier and will definitely recommend (:

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Google Jan 3, 2026

Chris Redden was an absolute god send he will help you and brown Honda treats you like family I would definitely buy more from here came all the way from New Mexico that’s how good they are

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Google Dec 13, 2025

Robert was so patient with us and made sure we found exactly what we didn’t even know we wanted. We are so grateful to him for all his help. Amazing deal was made with Robert guiding us through the process. He made it painless with no pressure. Thank you!!

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Google Dec 12, 2025

A big thank you to Mr. Chris Cooksey! For outstanding customer service, keep up the great work. Mrs. Rosario Torres

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Google Dec 11, 2025

Fast great friendly

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Google Dec 11, 2025

I have always had service done at Brown Honda as I work in Amarillo, but I usually bought my Hondas from an out-of-town dealership. We went to Brown Honda to look and test drive models. Jud Hollar met us in the lot and took us on all our test drives. We priced the Honda Passport we decided to purchase with several dealerships, and Brown Honda negotiated with us to give us a fair deal and keep our business in Amarillo. Jud Hollar was a gentleman throughout the entire process. In fact, about 3-4 weeks after our purchase, he called to ... Read More

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Google Nov 30, 2025

We're in town visiting and saw the vehicle we where looking at buying. Stopped to look and got a good price so we bought it. They had it prepped and we where able to drive the 2 hours home. Good job guys!

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Google Nov 28, 2025

Great service Jose did an amazing job he's very professional and I left with the car I wanted

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Google Nov 19, 2025

Contacted Jose Ruiz on 11-18, bought a new Ridgeline today. Everyone here has been very helpful. Jose did an excellent job.

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Google Nov 19, 2025

I have bought almost all of my vehicles from Honda and my husband and I just bought a new SUV and we are very pleased with the way that Honda has treated us. Our sells men Judd Holler was very knowledgeable and very honest with every question we had. From the final cell of our new SUV, we were pleased with everyone we came in contact with thank you so much Honda and Judd, and everyone in their financing department. Job well done on another sell.

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Google Nov 6, 2025

I have a Honda CRV 2013 buggy. Yes, it’s old. But then so am I. I took my buggy in because it was having weird smells and the cruise control quit working. But before I got it inside the Service Center, it started spewing White smoke. I thought it might be a new pope before the lights on the dash lit up! Buggy was taken in immediately and they told me I was going home because it was going to take a while for the mechanic, Chris, could determine the cause for my buggy’s issues. Chris was kind enough ... Read More

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Google Nov 5, 2025

Orlando was the absolute best with helping! Very professional and kind! Glad I was able to choose my car because of him!

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Google Nov 4, 2025

Very professional and very knowledgeable made the car buying process very easy.

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Google Nov 4, 2025

I just want to say Jose was amazing help me to get my wife dream vehicle! So professional great experience amazing customer service. Very greatful for everyone that helps us. Brown Honda dealer is amazing . I will definitely come here again again to buy my vehicles from now on. Thank you Jose

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Google Oct 30, 2025

We had an absolutely wonderful experience with Jose Ruiz! He was very helpful and answered all of our million questions about our first vehicle purchase. He didn’t pressure us at all and helped us get a wonderful deal during a very stressful time after losing a car due to a crash. We will be back!

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Google Oct 29, 2025

my boyfriend Omar just got his car from here,everyone was really helpful especially judd and rhyder great place

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Google Oct 23, 2025

🥇Another great experience at Brown Honda!🥇 💙First, shoutout to Jose! He sold us a new ‘25 Pilot Trailsport. He was so friendly, personable, and helpful. We were impressed with his knowledge of all of the features of each SUV, but more so with his great attitude and ability to connect with us on a personal level. He is great at what he does! 💙Second, a big thank you to Jonathan Baker. We bought a car from him in 2019 and although it had been a few years, he remembered us and treated us like old friends. He thanked us for coming back ... Read More

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Google Oct 19, 2025

I bought a Honda CRV in 2018 and upgraded to a 2026 both from Brown Honda. Both experiences were so GREAT!! The sales team of Judd and Chris were simply amazing! They both went above and beyond to meet my needs. Will Clowe helped me figure out the best plan for owning and taking care of my car. These guys were extremely honest with me through every step. They made car buying very easy for me!! My friend, Brandy in the service department will also take such fantastic care of my car through the next 20+ years- I know that I can totally ... Read More

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Google Oct 14, 2025

Jose and Michael did a wonderful job! They got me my dream car !

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Google Oct 11, 2025

Joe Ruiz was awesome customer service. Best in the panhandle area!!!👍👍👍

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Google Oct 11, 2025

Jose Ruiz was fantastic. No pressure and very knowledgeable. Beats other area dealer prices.

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Google Sep 30, 2025

I came from out of town to specifically buy from Brown Honda not only were they accommodating. They were super nice. I got what I wanted at the price I wanted. I tried to deal with my local Honda dealership, but they were rude and did not want to work with me so that is why I came to Brown Honda. The employees were super friendly, and gave great customer service I want to give a big shout out to Judd who was my salesman that sold me my 2025 Honda Accord SE. I want to thank y’all so much ... Read More

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Google Sep 27, 2025

Chris Pointer provided high quality service and was great to work with!

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Google Sep 26, 2025

Judd worked for those five stars! He was customer friendly and a great representative for Brown Honda. Happy with my buy!!

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Google Sep 20, 2025

Amazinggg, 10/10

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Google Sep 16, 2025

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Google Sep 13, 2025

Rooster was awesome! Definitely recommend going to him!

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Google Sep 9, 2025

I pulled in only planning to look at a car thinking I’d never qualify. Roberto ran out eager to help me and after explaining my current situation and being a single mother starting over I could feel and see him going above and beyond for us. I will definitely recommend him to anyone that I can!

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Google Sep 8, 2025

I was at the Honda dealer and Judd Hollar helped me. It was the best experience buying a car. He was very attentive and worked hard to make the best purchase.

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Google Sep 8, 2025

Excellent service provided by Judd and Jose. They helped me with the process of getting a new car, giving me options for what I really needed.

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Google Sep 6, 2025

Bought a used car over Facebook! I worked with Chris & Will ( the better brother). Super easy and quick process, when I arrived I was in and out in about 10 minutes and the car looked even better than pictures. So far so good!

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Google Sep 5, 2025

Chris spent a lot of time with us and worked with our situation. He was very knowledge and helpful. We had a great experience.

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Google Sep 5, 2025

Had a great experience with Judd! Found me the car I wanted at a great price

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Google Sep 5, 2025

Chris Pointer and everyone at Brown Honda took very good care of me and were able to get me into a brand new car 😁

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Google Sep 3, 2025

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Google Sep 1, 2025

Roberto was a very kind and PATIENT. He had made my first time experience of buying a car very enjoyable!! Give him a raise!

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Google Sep 1, 2025

Thank you Judd for making my car buying experience so enjoyable! I love my Honda♥️

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Google Aug 29, 2025

Ethan was fantastic in helping me find exactly was I had in mind! He was very hospitable, knowledgeable, and so kind. Would definitely use him in the future for my vehicle needs! Thanks again Ethan!

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Google Aug 24, 2025

I recently purchased a 2021 Volkswagen Arteon and had a great experience working with Ethan Morris in sales and Will Clowe in finance. Ethan made the process easy and straightforward, he really listened to what I was looking for and never made me feel pressured. Will Clowe was just as helpful, taking the time to clearly explain all the financing details and making sure I was comfortable with everything before signing. Both of them went above and beyond to make the purchase smooth and stress-free. I’d definitely recommend working with Ethan and Will if you’re considering a vehicle here.

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Google Aug 20, 2025

Good knowledge of the car. Nice young men.

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Google Aug 19, 2025

Roberto Mendez gave us excellent service and his full attention the entire time. We really like the car we ended up getting, too.

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Google Aug 19, 2025

Very good experience. Roberto Mendez was very helpful. Thank you.

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Google Aug 16, 2025

Roberto Méndez helped us out so much during our car purchase. He was so patient and answering all our questions. He spoke really good Spanish and made sure everything was fine with the vehicle before we drive off the lot. Was really impressed with such great purchase experience.

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Google Aug 16, 2025

I received excellent service. Chris Pointer was very knowledgeable and courteous. Chris made us feel very welcome and valued. I will be recommending Browns Honda in the future.

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Google Aug 9, 2025

Love the service!

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Google Aug 2, 2025

Robert was a good salesman and helped me get the truck that I wanted and I heavily recommend him to my family and friends!! Thank you Robert!

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Google Jul 25, 2025

Chris Pointer was amazing with helping us purchase a 2025 Honda CRV! He was kind, informative, and respectful! We had a great experience with him.

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Google Jul 22, 2025

I had issues with the car I purchased a few months back. Totally my issue my fault but I reached out just in case and my boy Danny came through. Outstanding customer service.

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Google Jul 21, 2025

Ethan made my car buying experience an amazing one. He was friendly and knowledgeable, listening as I explained what I was looking for. Ethan answered all my questions and didn't pressure me at all. Jonathan in finance was amazing, too. He was friendly as he showed me my options and really seemed to care about what I needed.

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Google Jul 18, 2025

Michael Grady did absolutely amazing helping me find the perfect car within my budget. He made everything go smoothly and quickly. Definitely recommend getting his help if you’re in need for a new vehicle!

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Google Jul 6, 2025

Chris was great. No pressure. He gave me the information and options I needed to make the best car decision. I would recommend him to others for a great car buying experience. Thanks Chris!

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Google Jul 1, 2025

Judd and Chris rock! Excellent and efficient service.

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Google Jun 27, 2025

I don’t know what kind of car salesman training Ethan went through, but I’m pretty sure it involved a sprinkle of fairy dust—because this guy worked magic. If car sales were an Olympic sport, Ethan would be bringing home the gold. We showed up expecting the usual “let me talk to my manager” circus—but instead, we got Ethan: cool, calm, collected, and somehow managing to make buying a car feel like chatting with an old friend who just happens to know everything about horsepower and financing. Just a solid dude who knew his stuff, and handed ... Read More

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Google Jun 25, 2025

Chris was a really helpful person he guided and explained every detail and step of the finances and went beyond great service.

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Google Jun 24, 2025

Topher was very friendly and gave off super chill vibes. I didn't feel pressured, he answered all my questions and chatted with my sister about anime! Went above and beyond. I appreciate you Topher. Thank you!

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Google Jun 22, 2025

We had a blown out tire on a road trip while passing through Amarillo. Finally got the car towed to the dealer but just missed business hours. Aaron was able to fit us in and got us back on the road the next morning. Thanks Aaron!

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Google Jun 22, 2025

Judd Hollar, did a fantastic job of working with my wife and I through the process of purchasing a quality vehicle. He worked hard to meet us where we are at with no pressure and expediency. He certainly won our trust! Thank you Jonathan, Will and Michael as well!

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Google Jun 21, 2025

(Translated by Google) We had a spectacular experience, excellent service, we had a wonderful day in Honda thanks to Luis and José (Original) Tuvimos una experiencia espectacular,una atención excelente,tuvimos un día maravilloso en honda gracias a Luis y José

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Google Jun 20, 2025

Ethan was the absolute best, he helped us with everything that we could possibly need. He was also very accommodating and personable. I would recommend him to anyone!

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Google Jun 19, 2025

First car buying experience was GREAT with Judd!!!

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Google Jun 14, 2025

We’ve bought several vehicles through the Brown Automotive Group, and once again, this was a great experience. Our salesman, John Thurlow—who we like to call “Mr. Thorough”—has helped us over the years, and he’s always been one of the best. He’s just a genuinely good guy who takes great care of his customers. We can’t recommend him enough. Dante and Jonathan also helped us wrap up the deal on our new Honda Pilot, and they were both fantastic to work with—friendly, efficient, and made the whole process smooth.

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Google Jun 14, 2025

Judd took real good care of us from the moment we walked in. Answered every question worked with us till we got exactly what we needed. He even got my mom and dad food for us after we drove all the way from New Mexico. Judd is a straightforward guy who I would recommend anyone 10/10 to work with.

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Google Jun 9, 2025

This service here is very excellent. Judd Holler helped me fixed the front end of my new 2025 Honda HRV as well as getting me a free tank of gas.

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Google Jun 9, 2025

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Google Jun 7, 2025

Had a great experience working with David Rosas! He worked hard, trying every avenue possible to help me get the truck I wanted and the price I was willing to pay for it! Proud new owner of a beastly black beautiful 2022 Chevy Colorado ZR2 🖤

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Google May 30, 2025

I had an amazing experience with the car salesman who helped me find the perfect car! Jose was knowledgeable, patient, and made the entire process smooth and stress free. He answered all my questions honestly. I highly recommend him to anyone looking to buy a car.

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Google May 29, 2025

Jose/Sales, Dante/Manager, and Paul/Finance made buying a new car a breeze. They explained each step of the process and answered all my questions. Never felt pressured or rushed. Loving my 2025 HR-V EX-L - thank you!!

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Google May 27, 2025

A good deal and excellent service from Judd H. He is friendly and professional and definitely not pushy.

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Google May 25, 2025

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Google May 23, 2025

Good service!!


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